Key Takeaways
- Strive reestablishing the cable connection by unplugging and reconnecting the Echo from the facility cable.
- Replace your Alexa app to resolve any software program compatibility points between the app and the speaker.
- Examine and modify your Alexa audio settings to enhance or modify the sound high quality of your Echo speaker.
Like every speaker, an Amazon Echo can run into audio points, be it from a defective cable, an unstable connection, or your app’s settings. However when this occurs, how are you going to repair it? This troubleshooting information ought to enable you resolve your Echo’s audio points.
1. Reestablish the Echo’s Cable Connection
The traditional troubleshooting step of turning a chunk of {hardware} off after which again on once more could resolve your Amazon Echo’s audio points. So, earlier than attempting any of the opposite steps listed right here, first attempt unplugging your Echo from the facility cable after which reestablishing the connection.
Whereas “turning it on and off once more” could not work, there is a motive this sentence has crossed over into in style tradition.
2. Replace Your Alexa App
If you have not up to date the Alexa app (out there on Android and iOS) shortly, there could also be a software program compatibility concern between the app and your speaker. Software program updates could be irritating, however updating your Alexa app should not take greater than a minute or two with a good web connection.
To test in case your Alexa app wants updating, go to your system’s app retailer and seek for the Alexa app. Or simply comply with the hyperlinks above. If the Open choice to the suitable of the app icon has been changed with Replace, then there is a software program replace ready to be put in.
Alternatively, if there are not any updates out there, you could possibly attempt uninstalling and reinstalling the Alexa app.
3. Examine Your Alexa Audio Settings
In case your Alexa’s audio is working, however simply would not sound correct, you’ll entry and alter your linked system(s)’ audio settings throughout the Alexa app. Throughout the audio settings, you may modify the bass, mid-range, and treble of your speaker.
You possibly can hold your Echo speaker’s audio energetic whereas enjoying with the settings, permitting you to immediately test how the adjustments are affecting the sound. Your Echo will flash with a white gentle for just a few seconds, and after that, the brand new sound adjustment needs to be utilized.
To entry the audio settings, head to Gadgets and go for the system you are seeking to modify. Faucet on the settings cog on the top-right of the display screen, after which head to Audio Settings.
Be aware that your speaker’s equalizer settings could also be set to a impartial (default) place initially, so if you happen to’d reasonably have the audio you obtained upon first organising your system, merely toggle every cursor to the center of every scale, the place it reads 0.
4. Reestablish the Wi-Fi or Bluetooth Connection
When organising your Alexa system via the smartphone app, you must join your smartphone to the Alexa speaker’s Wi-Fi community. After this, you will additionally be capable of rapidly join your speaker to your telephone, laptop computer, or related system utilizing Bluetooth. If both of those wi-fi connections fail or aren’t robust sufficient, you may run into audio points.
Beginning along with your Wi-Fi, attempt deactivating the Wi-Fi on the system to which your Echo speaker is linked. Then, flip the Wi-Fi again on, wait on your Alexa’s Wi-Fi community to seem, and connect with it.
Alternatively, you may attempt reestablishing the Bluetooth connection. To do that, overlook your Echo speaker in your system’s Bluetooth settings.
Then, seek for new units, faucet in your Echo speaker when it is discovered, and comply with pair it along with your smartphone.
5. Reset Your Amazon Echo System
If all else fails, and you are still coping with audio points after attempting every of the strategies above, it could be time to reset your Echo system.
Your Alexa app will keep in mind and acknowledge your linked speaker until you reset the speaker itself. To do that, press and maintain the Quantity down and Microphone off buttons for 15 to twenty seconds.
The ring gentle in your Echo will activate and off once more, which can point out that it has been reset. Now, your app will deal with the Echo speaker like a completely new system, permitting you to undergo the setup course of once more.
When your speaker’s gentle turns purple, meaning it’s prepared for setup.
Different Amazon Echo Audio Subject Troubleshooting Suggestions
If all of the strategies above do not assist, there are another issues you may attempt:
- Transfer your Echo nearer to your router or linked system.
- Restart your Wi-Fi router.
- Connect with your router’s 5GHz channel.
- Change your Echo’s wake-up phrase (Gadgets > Settings > Wake Phrase).
In the event you’re nonetheless experiencing points even after attempting all the above, the Echo {hardware} could also be defective or degraded. In the event you’ve had your Echo for a very long time, it could be time to get a brand new mannequin, relying on the severity of the problems you are coping with.
